The Bull stops here

If you have any questions relating to ordering, passwords, username or anything else please check here as we may be able to resolve you query quickly. Alternatively please contact via email or phone.

1. I have forgotten my Username and Password?
2. How do I change my Username?
3. How do I change my password?
4. I live outside of the UK and want to make a purchase what do I do?
5. My package has not arrived, what do I do?
6. I want my order to go to a different address than my home address is this possible?
7. I want to place an order but not sure what to do?
8. How do I know when my order has been dispatched?
9. I have a different question that is not listed, what do I do?
10. I live in the Channel Islands do I need to pay postage?
11. My order is still pending what do I do?